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You must be outside, with a clear view of the sky. Buildings will interrupt the signal so make sure you are away from obstructions. Once you turn the phone on, it will start searching for service. Once connected the phone will register to the network and after that it is ready to place and receive calls.

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Yes. As long as you have a clear view of the sky and your satellite phone registers, you will have service and place calls from anywhere in the world. 

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We keep every phone active whether or not additional bundled minutes are purchased. If you use more minutes than you prepay, you will just be charged the regular rate for additional minutes. The phone never shuts off and we never interrupt service.

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