Satellite Phone Rental FAQs
Satellite Phone Rental FAQs
No, the USB port Iridium 9555 is specifically used for data applications or file transfers. It cannot be used for charging the handset.
The 9575 is smaller, lighter and has been designed to military grade specifications for durability. This phone also provides a GPS component which can be integrated with an LBS portal for online tracking and monitoring. The most noticeable difference is the Programmable SOS Button. This red button is located on the top of the phone, under a protective cover. By removing the cover and pressing the red button you can send your location information to your designated contact in the event of an emergency.
... Read moreThe Thuraya XT-PRO is a feature-rich satellite phone which provides multiple supplementary functions, whereas the Thuraya XT-LITE is a scaled-down version that provides basic satellite services like calls and SMS in satellite mode.
... Read moreIridium is a military grade network, used by both the Canadian and US armies. The Iridium network consists of 66 Low Earth Orbiting satellites (to compare, GlobalStar has 18 satellites, Inmarsat has 3, Thuraya has 2). The Iridium network is considered to be 98% reliable.
... Read moreIn a car: Yes, at slower speeds, with a complimentary auxiliary antenna kit.
At sea: Yes, best if used on deck, away from the vessels navigation equipment to minimize interference.
In flight: Yes, with a complimentary auxiliary antenna kit.
In a building: Not without an antenna kit. Subject to availability.
No. All you pay is the advertised rate, airtime charges, shipping (waived on multi week rentals) and applicable taxes. We do not charge any activation fees.
... Read moreWe recommend reserving your equipment as soon as you know your travel dates. Choose your start date at least 1-2 full business days prior to your departure excluding weekends and holidays to allow for any delivery delays. This will also allow us to 'overnight' a phone last minute if necessary (where available).
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We also offer next flight out delivery via Air Canada Cargo and Buffalo Air to most destinations in Canada. Actual delivery charges apply, vary by destination.
... Read moreFor your convenience, we offer prepaid Fedex Ground return waybills at time of rental ($24.95). Simply peel off the label, attach it to the same box the rental was delivered in, and schedule a Fedex Ground pick up or drop off at nearest depot. You can also return in person, or courier of your choice (except UPS) to 2121 39 Avenue NE, Calgary, AB, T2E 6R7. Ensure the package can be tracked, request signature confirmation and adequately insure for loss / damage.
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