FAQ

The Iridium network provides global coverage, the limitations are up to the Government entities. Countries such as India, Sudan, North Korea, Myanmar etc ban Satellite phones. This list is not the final determination. It is up to you the end user to verify the legality of a satellite phone wherever you are going. ... Read more

You must be outside, with a clear view of the sky. Buildings will interrupt the signal so make sure you are away from obstructions. Once you turn the phone on, it will start searching for service. Once connected the phone will register to the network and after that it is ready to place and receive calls.

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Iridium is a military grade network, used by both the Canadian and US armies. The Iridium network consists of 66 Low Earth Orbiting satellites (to compare, GlobalStar has 18 satellites, Inmarsat has 3, Thuraya has 2). The Iridium network is considered to be 98% reliable.

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In a car: Yes, at slower speeds, with a complimentary auxiliary antenna kit. 
At sea: Yes, best if used on deck, away from the vessels navigation equipment to minimize interference. 
In flight: Yes, with a complimentary auxiliary antenna kit.
In a building: Not without an antenna kit.  Subject to availability.

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We keep every phone active whether or not additional bundled minutes are purchased. If you use more minutes than you prepay, you will just be charged the regular rate for additional minutes. The phone never shuts off and we never interrupt service.

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